Frequently asked Questions

What should I look for in a new air conditioning and heating system?

Efficiency:The efficiency of an air conditioning unit is indicated by a SEER (Seasonal Energy Efficiency Ratio) rating, which tells you how efficiently the unit uses electricity. Heat pumps also have heating efficiency ratings, indicated as an HSPF (Heating Seasonal Performance Factor). As a general rule, the higher the rating the less electricity the unit will use to cool (or heat) your home.

Quality:Purchasing a brand name product from a certified dealer that has a reputation for quality and reliability can save you from extra expense down the road. It is important to find out how well the system will perform and for how long. Be sure to ask for both the manufacturers warrantees and the installation warrantees.

How do I compare the performance of heating and cooling products?

There are three easy ways to compare the performance of different models and brands:

1. How much energy they use

2. How much you notice their presence (size and noise)

3. How they make you feel.

Why do I need to match my outdoor condensing unit and indoor coil?

If you replace one unit and not the other, your system could be up to 15% less efficient than stated. The system will not perform up to the promised energy efficiency and over time, this will cost you more money. When the components don’t match, it could create undue stress on your cooling system, resulting in unnecessary, premature failure.

How do thermostats work?

Thermostats help your heating and cooling system maintain the optimal temperature setting with the utmost energy efficiency.

What kind of Freon does a residential air conditioner use?

Most residential systems use refrigerant (R-22), although the EPA has mandated to cease production in 2010 because the product has been found to deplete the ozone. Moving forward air conditioning systems use/will use Puron (410A).

What is the life expectancy of a typical air conditioner?

Life expectancy will vary widely from location to location. Air conditioning units in warm climates will probably need to be replaced more frequently than units in cooler climates.